For your peace of mind we provide access to a 24-hour emergency service. There is always a Vet and Veterinary Nurse on call 24 hours a day, 365 days a year. Out of Hours emergency calls are covered by the Vets and Nurses at Pool House Veterinary Hospital (Fosseway Lane, Lichfield, WS13 8JY). If your pet is sick or injured please ring the usual Grange Hill Veterinary Centre number 01543416246 and an answer phone message will give you the appropriate number to ring (which may be different each day)
Consultations are by appointment only: Mon-Fri, 8.40am-12.00 noon, 2.30pm-6.30pm and Sat, 9.00am-12 noon, 2.30pm-4.30pm.
Our Standard Appointments are for up to 10 minutes
One appointment per pet
We understand the need to keep the costs of caring for pets down and so subsequent repeat consultations for a current condition are reduced in price. A consultation fee covers for our professional time and an examination. We can provide clear information on the potential costs of treatment and this is something we encourage all clients to discuss with the vet at the time of treatment
If you are unable to attend an appointment, please inform us as soon as possible so that we can offer it to another client. We do reserve the right to charge clients if they fail to attend appointments repeatedly without informing us.
In an emergency, we
will always attend to your pet as soon as possible.
Home visits can be arranged where it is impossible for the owner to bring the pet to the practice. It is more commonly advisable to see all pets at the practice where we have all our facilities, equipment and full team of staff on hand. We cannot guarantee to be able to do home visits at short notice as our vets may be operating or dealing with intensive care patients. We can provide numbers of local taxis that will tranpsort pets and there are some animal ambulance services available